In this ever changing world of ours, one thing has surely changed, and that is how people are shopping today. With the advancements in digital age and smartphone technology options to buy almost everything under the sun have also increased significantly.
Did you know ‘United Kingdom has the most advanced E-commerce market in Europe?’ and revenue in the E-commerce in United Kingdom is forecasted to pass £91 million in 2021. With a growth rate of 3.46% annually, revenues are expected to reach £104+ million by the year 2025.
Basically, online shopping in UK is here to stay, and also grow exponentially. What does this mean for business owners, startups, and entrepreneurs alike? Just like the Japanese Kaizen mentality, improvements in customer satisfaction is a must for ALL businesses offering products and services online.
Kaizen is a Japanese term ‘change for the better, or, continuous improvement’
Businesses that ship out faster and successfully deliver items next day or even same day will eventually have an upper hand in this ever changing competitive business world. Even if the website doesn’t promise next day or same day deliveries, when an online shopper hits the ‘Buy Now’ button and completes the transaction, they want their items at their door within days not weeks.
Businesses in UK are battling to find the right solution for faster deliveries, realise that continually improving your business operations is only going to set your business as, reliable and efficient. Partnering with courier services who already have the infrastructure and processes in place for same day, multi-drop deliveries can allow you to get the edge over your competitors, as well as increase your overall profits ££££.
Banner Logistics unmatched industry experience in courier and logistics industry (25+ years) in UK has taught us one thing, provide the most competitive rates for our valued customers knowing that they are also competing on prices for their products online.
Most often, UK consumers shop online only when they can get their purchases delivered the next day or at times same day. Meaning, shipping policy page on ecommerce website is extremely important for most online shoppers, and those who offer faster shipping times will prevail and increase sales.
Just like an online business, there are multiple options when looking for same day couriers, but how do you choose where to invest your money and trust? Well, this is decided based on multiple factors, one of the key factors being, how reliable, secure and fast the delivery is completed.
Reliable means, correct parcels are picked up, and successfully delivered to the correct destination. Reliable also means, having modern fleet that is maintained well, experienced drivers who know which routes are the best to travel on, same day courier company using the latest technology with tracking features. Reliable for UK same deliveries means ‘Banner Logistics’ ready to provide better solutions when you need same day couriers Birmingham, Bristol, Nottingham, Manchester and other locations in England.
Since Banner Logistics fully utilises technology for providing better and faster courier services, our experience in the digital space is also vast. Take for example: did you know that offering faster shipments (same day or next day) on your website will also decrease cancelled orders? When a product delivery takes several days, there is a high chance that a person might change their mind and cancel the order.
Canceled orders can happen for a variety of reasons, your customers may have found a better deal/offer from a different provider, they might have seen the product while browsing brick and mortar stores and bought the product offline or maybe something else has came up in their lives. The point is, delayed delivery opens up the door to losing customers bringing down your sales and profits.
Another benefit of providing next and or same day shipments, which most business owners usually do not consider, is lower inventory costs. When stocks pile up in the warehouse, it takes a lot of time and energy to organise them efficiently. But when stocks enter and exit your warehouse rapidly, a simple sorting technique is often good enough. You do not need to search for a complex inventory system or a bigger warehouse when orders are smoothly flowing delivered.
Using the latest digital tools coupled with offering same day shipment can thrive your customer-and-business connection. Express delivery also promotes professionalism, efficiency, and growth of your business. Choosing a same day courier service provider may cost businesses a little more extra which can easily be incorporated in to your online prices. At least offering Same Day Express shipping alongside Standard shipping giving choices to your valued customers will reveal to you that they do not mind paying a little extra to get their items sooner rather than later. You will definitely increase sales and profits by doing so, simply try it and you’ll see.
At the end of the day, beating heart of any business is customer satisfaction. Most E-commerce business owners believe that they are limited in terms of improving customer service experience on their website. And yet, nothing could be further from the truth because there are many digital tools which streamlines customer service online. For example: ticketing system, feedback system, web forms where your valued customers can interact with your business must faster almost instantly.
Banner Logistics already has established routes for fastest possible deliveries throughout United Kingdom, whether you are looking for reliable same day couriers solutions to and from Birmingham, Nottingham, Bristol, Manchester or elsewhere in UK, you can rely on our expertise, range of vehicles, experienced courier drivers and competitive pricing for all deliveries. Furthermore: our valued business clients can also enjoy even further discounts for regular shipments. Inquire today, simply phone 0121 582 2655 or contact Banner Logistics